PUBLISHER:- Prof. Paul Cline, Ed.D, Sandor Kiss
LANGUAGE:- English
PRIZE:-
117.50$0$
Outstanding Customer Service – The Ultimate Guide!
WHO CAN ACCESS THIS COURSE :-
- Sales People
- Clerks
- Managers
- Business Owners
- Anybody who Interacts with the Public in a Business
WHAT ARE YOUR REQUIREMENTS FOR THIS COURSE ?
- Basic / Simple Computer Skills
- Basic English
WHAT YOU ARE GOING TO LEARN FROM THIS COURSE ?
- STOP Losing Money Due to Poor or Average Customer Service! $$$
- Make MORE Money from Each Customer! $$$
- SAVE a Fortune in Advertising Dollars! $$$
- Get MORE Referrals! $$$
- Solve Problems FAST!
- Retain Existing Customers!
- Learn How to Create an Outstanding Customer Service Experience
- Learn the 5 Tenets of TQM
- Avoid the 10 Deadly Sins of Customer Service!
- How to Handle Difficult Customers like a PRO!
- … and MUCH More!!!
DESCRIPTION
Client assistance Will MAKE Or BREAK Your Business! You Have NO Idea How Much MONEY You Are LOSING Due To Bad Customer Service … What’s more, HOW Much MONEY You Can GAIN By Providing Excellent Customer Service!
DID YOU KNOW?
“55% turned into a client of an organization in view of their standing for GREAT client assistance”
“40% started buying from a contender as a result of their standing for GREAT client support”
WHICH side Of This Formula would you like to be on???
Client care is one of the Top 3 Factors Determining Your Companies FUTURE and EARNINGS!
Are YOUR Staff Trained in “Client Service”???
This Course is Perfect For Business Owners, Managers and Employees … Get Your Team Trained and Cash in!
A Sample Of What You Will Learn:
Quit Losing Money Due to Poor or Average Customer Service! $$$
Get MORE Cash-flow from Each Customer! $$$
Spare a Fortune in Advertising Dollars! $$$
Get MORE Referrals! $$$
Hold Existing Customers! $$$
Tackle Problems FAST!
Figure out How to Create an Outstanding Customer Service Experience
Step by step instructions to Handle Difficult Customers like a PRO!
Get familiar with the 5 Tenets of TQM
Dodge the 10 Deadly Sins of Customer Service!
… what’s more, MUCH More!!!
Join Now!
Client support Will MAKE Or BREAK Your Business! You Have NO Idea How Much MONEY You Are LOSING Due To Bad Customer Service … What’s more, HOW Much MONEY You Can GAIN By Providing Excellent Customer Service!
DID YOU KNOW?
“55% turned into a client of an organization as a result of their standing for GREAT client care”
“40% started buying from a contender due to their standing for GREAT client care”
WHICH side Of This Formula would you like to be on???
Client care is one of the Top 3 Factors Determining Your Companies FUTURE and EARNINGS!
Are YOUR Staff Trained in “Client Service”???
This Course is Perfect For Business Owners, Managers and Employees … Get Your Team Trained and Cash in!
A Sample Of What You Will Learn:
Quit Losing Money Due to Poor or Average Customer Service! $$$
Get MORE Cash-flow from Each Customer! $$$
Spare a Fortune in Advertising Dollars! $$$
Get MORE Referrals! $$$
Hold Existing Customers! $$$
Take care of Problems FAST!
Figure out How to Create an Outstanding Customer Service Experience
The most effective method to Handle Difficult Customers like a PRO!
Gain proficiency with the 5 Tenets of TQM
Evade the 10 Deadly Sins of Customer Service!
… also, MUCH More!!!
Join Now!
COURSE CONTENT
- 1 section • 16 lectures • 2h 27m total length
Introduction16 lectures • 2hr 28min
- WHY Customer Service Is CRITICAL To Your Business!Preview05:06
- Good Isn’t Good Enough!Preview03:08
- We Are ALL in the “Helping Field”10:09
- Providing “Concierge” Level Of Service05:55
- The 5 Tenets Of TQM02:40
- How To Boost Customer Satisfaction08:20
- How To Avoid The 10 Deadly Sins Of Customer Service!14:57
- More Money $$$ – Through Customer Retention04:46
- How Much Is A Customer Worth? $$$08:27
- Do You Understand Your Customer?07:29
- Dealing With Difficult Customers18:34
- “LEAP” Into Customer Service!17:51
- Exceptional Phone Service16:33
- WHY Customers Buy From YOU! $$$Preview16:34
- BONUS LECTURE!!! FINAL TIPS!!!06:52
- Bonus Lecture: Discounted Coupons :)00:26
HOW TO MAKE MONEY ONLINE & TIPS AND TRICKS
